Terms of the airline
The airline tickets available through the Website are subject to
the terms & conditions of the concerned airline, including but
not limited to cancellation and refund policies.
Flynterest merely acts as a facilitator to enable the Partner to
book a flight ticket. The contract of service for utilization of
the flight is always between the Partner and the concerned
airline.
Airlines retain the right to reschedule flight times, route,
change or cancel flights or itineraries independent of and
without prior intimation to Flynterest. As a facilitator
Flynterest has no control or authority over the logistics of the
airlines and therefore is not liable for any loss, direct or
incidental, that a Partner may incur due to such change or
cancellation of a flight.
Different tickets on the same airline may carry different
restrictions or include different services and price.
The baggage allowance on given fare is as per the terms decided
by the airline, and Flynterest has no role to play in the same.
Some of the fares shown in the booking flow are "hand baggage
fares" which do not entitle the Partner for free check in
baggage and therefore the Partner will be required to pay
separately for check in baggage. The prices for adding check-in
baggage to a booking may vary from airline to airline. The
Partner is advised to contact the airlines for detailed costs.
Code share
Some airlines enter into "code share" agreements with other
Airlines. This means that on certain routes, the airline carrier
selling or marketing the flight ticker does not fly its own
aircraft to that destination. Instead, it contracts or partners
with another airline to fly to that destination. The partner
airline is listed as "operated by" in the booking flow.
If your flight is a code share, it will be disclosed to you in
the booking process and prior to payment.
Flynterest will disclose any such code-share arrangements to the
Partner, only when the ticketing airline discloses it to
Flynterest in the first place.
Pricing
The total price displayed on the Website on the payment page
usually includes base fare, applicable government taxes and
convenience fee. Partners are required to pay the entire amount
prior to the confirmation of their booking(s). In the event the
Partner does not pay the entire amount, Flynterest reserves its
right to cancel the booking. Partner agrees to pay all statutory
taxes, surcharges and fees, as applicable on the date of
travel.
To avail infant fares, the age of the child must be under 24
months throughout the entire itinerary. This includes both
onward and return journeys. If the infant is 24 months or above
on the return journey, Partner will be required to make a
separate booking using a child fare. Any infants or children
must be accompanied by an adult as per the terms of the
airlines.
Travel documents
It shall be the sole responsibility of the Passenger(s) to
ensure they are in possession of valid travel documents such as
identity proof, passport, visa (including transit visa) etc. to
undertake the travel. Partner agrees that in case of inability
to travel for not carrying valid travel documents, Flynterest
shall in no way be held liable.
Partner understands that the information (if any) provided by
Flynterest regarding the travel documents is only advisory in
nature and can't be considered conclusive. The Partner shall
ensure checking the requirements of travel with the respective
airlines of the respective jurisdictions the Passenger(s) may
transit through or choose to visit.
Check-in terms
Partner should check with the airlines directly regarding the
check-in timings. Usually, check-in begins 2 hours before
departure for domestic flights, and 3 hours before departure for
international flights.
Passenger(s) should carry valid identification proofs, passport,
age proofs as may be required to prove the identity, nationality
and age of the passengers travelling on a ticket, including
infants.
Use of flight segments
In the event Partner does not embark on the onward journey, the entire PNR pertaining to that booking shall be automatically cancelled by the airline. In such a scenario Flynterest has no control in the said process nor will be obligated to provide alternate bookings to the Partner. The cancellation penalty in such an event shall be as per the applicable airline rules.
Changes to existing booking
Any changes that are made to any existing booking shall be
subject to certain charges levied by the respective airline,
apart from the service fee charged by Flynterest.
The Partner shall be obligated to pay applicable charges in the
event of any alteration or modification to an existing booking.
However, depending on the airline's policy and fare class,
charges for changes or modifications to existing bookings may
vary.
Refund
Refunds will be processed as per the airline fare rules and
cancellation policy. Such refunds shall be subject to Flynterest
receiving the same from the airlines. However, the convenience
fee paid to Flynterest paid at the time of booking is a
non-refundable fee.
All cancellations made directly with the airline need to be
intimated to Flynterest, in order to initiate the process of
refund. The processing time for refunds may vary depending on
the mode of payment, bank etc. The refund shall be processed
after deducting the Flynterest service fee which is independent
of the convenience fee as mentioned above.
The refund will be credited to the same account from which the
payment was made. For example, if the Partner used a credit
card, Flynterest will make an appropriate charge reversal to the
same credit card; like-wise if the Partner used a debit card,
Flynterest will credit the money to the same debit card.
In the event of cancellation and refund of partially utilized
tickets, upfront discount and promo code discount availed at the
time of booking would be deducted from the refund amount.